Privacy Policy

Last Updated: February 2026

Overview

Critter ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

We collect information you provide directly, including:

  • Account information (name, email, business details)
  • Customer data you import into the platform
  • Usage data and analytics
  • Communications with our support team

How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Send transactional communications
  • Improve our platform and develop new features
  • Provide customer support

Data Security

We use industry-standard encryption and security practices to protect your data. Your customer information is never shared with or sold to third parties.

Your Rights

You can export your data at any time. You can also request deletion of your account and associated data by contacting us at support@critter.pet.

Contact

For privacy-related questions, contact us at support@critter.pet.