Know every customer at every stage

From first contact across channels through the 100th booking and beyond, build a relationship with a personal touch, even as you scale.

hub.critter.pet/customers

Customers

1,247 total

Sarah Johnson

VIP

Max — Golden Retriever

Visits

$4,230

Lifetime Value

2 days ago

Last Visit

Relationship building tools for a relationship driven business

Personalization

Build deep relationships

Activity tracking
Detailed client & pet profiles
Automated segmentation

Retention

Build long relationships

Custom funnel
Data-driven stage tracking
Trigger based communications

Profitability

Build rewarding relationships

Customer lifetime value tracking
Customer journey mapping
Automated reporting & analytics

Sarah Johnson

Max · Golden Retriever

VIP

Monthly

Visits

$2,847

Revenue

Referrals

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Small business feel at big business scale

Maintain personal touch and customer comfort, whether you're a solo operator or a team of 50+. Never lose track of a client again, scaling your capacity to stay in tune with what's happening on the ground.

Active Programs

Birthday Wishes

312 enrolled

Referral Rewards

247 enrolled

Win-Back

43 enrolled

Review Request

847 enrolled

Deep automation & personalization

Build a funnel and tailor it to your business, then design rules that keep your hands out of the day-to-day while still delivering personalized communications at every stage.

Business Insights

Live

Revenue MTD

$24,580

↑ 12% vs last month

Active Clients

847

↑ 23 this month

Revenue Trend (12 weeks)

Revenue trending 12% above last month

Leverage your data to save time (and pain)

Let your data work for you. Critter analyzes client behavior, identifies trends, and surfaces actionable insights so you can make smarter decisions faster.

Schedule a demo today

Meet with our team to learn what Critter can do for you today with a demo tailored to your business and your needs.